Helpful Information about ReportWriter

You’ve Got Questions. We’ve Got Answers.

For technical specifications and download information, click here.

For further assistance, please contact us or call us at: 866-200-6936.


Frequently Asked Questions

Why do I get an error message when I try to print in ADOBE?

If you get an error when trying to print from ADOBE that says “”, go to this web site for help:

Having problems printing in ReportWriter, or problems with ADOBE Acrobat Reader – Try this!

First check to see if the version of ADOBE Acrobat Reader is compatible with ReportWriter.

  1. Go to
  2. If the PDF text displays correctly and you cannot print, call School Pathways.
  3. If the PDF text does not display, the problem is an ADOBE issue. You may have to reload ADOBE Acrobat Reader. To reload ADOBE Acrobat Reader, please follow the instructions below.

If you click on the print button and nothing but a white screen appears, you might have inadvertently installed two Adobe Acrobat Reader programs on your computer. Adobe Acrobat Reader comes with many software programs and automatically installs. It causes a problem though if you have more than one of these programs on your computer. Do the following to fix the problem:

  1. Go to your desktop to see if you have an ADOBE icon on your desktop. If you do, right click on it and then click delete.
  2. Go to your START menu and click on “Control Panel” (Settings and then Control Panel for those of you with an older copy of Windows).
  3. Click on “Add/Remove Programs”
  4. When the window populates, you will see at least one copy of ADOBE on your computer. Any program that has ADOBE in the name of it should be removed. Just click on the program and then click on Change/Remove. It will ask you if you want to remove everything – click yes to all.
  5. Do this for any ADOBE programs listed in the Add or Remove Programs window.
  6. Go to the internet and type in
  7. When the site is displayed, look for the yellow, red and white box on the left-hand side of the screen that says GET ACROBAT READER. Click on this box.
  8. This will take you to the download site for Acrobat Reader. Fill in the information it asks for. In Step 2 or 2, make sure you check the first box – for the full version of ADOBE and UNCHECK the second box. You do not want to download the Photo Shop album.
  9. Click continue at the bottom of the page.
  10. It will ask you if you want to open the program or save it. Click to SAVE it to your DESKTOP.
  11. It will go through the download process. When it is complete, double click on the icon on your desktop. This will allow you to unpack the program so it is ready to use.

You should be able to use Acrobat Reader now in ReportWriter.

How do I take attendance in ReportWriter?

Attendance – if your school is using the ReportWriter/WEB backend, do the following:

  1. You must be connected to the Internet.
  2. Go to EVAL in ReportWriter and click on “Report Attendance.” Student’s attendance page will populate the screen.
  3. Unclick (check) any absentee days.
  4. Click on “SAVE” and close (X out of) document. Do not click print until you are finished doing attendance for all students. You can change your claim at any time until this document is printed.
  5. When gray box appears, click UPDATE.
  6. Continue claiming attendance for all students in this manner. When finished claiming attendance for all students, click in the box and then click on the print line.
  7. Sign, date, and turn into office.

If you need to change a claim once attendance has been printed, call the office, give them your claim number. You will be given a code number to type into the box. Then change attendance claim, save, print, and sign again.

Could you give me a quick run-down on how to use the report card feature?

The first row of boxes shows the grade and credits attempted for the Class (this may be an average of several pieces of curricula).

The second (and third, etc.) shows the grade and credits attempted for each piece of curricula.

The CE box is where you will enter CREDITS EARNED through course work completed.

You can still Hide a class or a piece of curriculum or an entire class.

You can also combine two pieces of curriculum to create a new CLASS (or do the reverse – split classes). If you assigned two pieces of curriculum separately and now want to combine them into a Class, you click the Class box, then click the two pieces of curriculum you want to combine. Click Combine. They will now both show up under the Class title. Do the opposite to split two pieces of curriculum under one class (although this is a bit trickier – call us!). You can edit the titles of the class by clicking the Edit button.

Is there an EASY Grading Method in ReportWriter?

Many of you calculate the grade before entering it into the ReportWriter Evaluation Page. This works great also. In this case, you tally up all the work the student has completed and come to the conclusion that the student earned a B+ this learning period in math. Just enter the B+ in the Grade column and a 1 in the point column. Again, as long as you are consistent with this method, it will always come out averaged correctly.

If you use the Work Summary Report, and you use this last method, you might want to enter the B+ in each of the Module lines so each module on the Report comes up with a grade. Otherwise, it looks like the other modules were not graded.

How do I use the EVAL page for grading in ReportWriter?

The Eval page in ReportWriter is a gradebook. We often have questions about our evaluation page and how the “points” should be entered. In the traditional classroom, the teacher often hands out a syllabus in the beginning of the course that specifies how much weight each type of assignment will be worth in the class. In reality, this only works if the teacher has completely planned out the course to know the number of assignments, whether they are tests, quizzes, or daily assignment. For the teacher that doesn’t know for sure how quickly the student will progress through the course or not sure, for that matter, what each assignment will be, this method can be flawed. We can use the following example:

A teacher might say, in this course

  • tests will be 50% of the grade
  • quizzes will be 30% of the grade
  • daily or homework assignments will be worth 10% of the grade
  • participation/effort will be worth 10% of the grade
  • No matter how many tests you give in a semester (course), all the test scores are added up, averaged, and then given a weight 50% of the grade.
  • The total number of quizzes are added up, averaged and given a weight 30% of the grade
  • The total number of homework assignments are added up, averaged and given a weight of 10% of the grade.
  • And a participation/effort grade is given and it is worth 10% of the grade.
  • These all total 100%.

(If you choose, you can calculate a grade at the end of each learning period for a grade and then recalculate it at the end of two learning periods for a grade and so forth.)

One of the inherent problems with this method is how it may show a skewed grade. If you gave 3 tests, 1 quiz, and 25 homework assignments the quiz could be more important than the tests.

Flat Grading Method

Each grade must be entered as a % grade (although you do not actually enter the % sign), a letter grade, O, S, or N, or a P/F (for instance, you can’t enter 8 out of 10 pts.)

Each type of entry must have an assigned weight in the points column. You can stipulate that all tests be entered with a weight/point of 50, each quiz be entered with a weight/point of 20, each homework grade be entered with a weight/point of 15 and each week’s participation/effort grade (entered as an actual assignment) be entered with a weight/point of 15.

The program will tally all scores from LP to LP giving each item they’re proper weight and giving you an average grade.

This allows all tests to be weighted with more importance than all quizzes with a ratio of 50 to 30. All quizzes will be weighted with more importance than homework assignments with a ratio of 30 to 10, and so on.

As long as your proportions are correct, you can also enter into the points column a 5 for tests, a 3 for quizzes, a 1 for homework and a 1 for participation or effort.

You can obviously choose your weight/points to fit your desire of importance of these categories. Some people might give daily work a 5 and tests a 1. It’s your choice, but either way it will give you a true weighted average.

Can I email my assignments to a student?

Yes! At the top of the PDF you will see an envelope. If you click on this envelope, you will get the choice to send page. Click on this and enter the address of the person you wish to email your document to. Then send!

What are the two buttons, “Title,” and “Text” on the Assign page?

When you print out assignments for your students, some schools require the actual name of the text book on the assignment sheets while others just want the name of the class. You can even check both of them and have both print out.

When I go to the Assign page, there are no learning periods, so I can’t assign. What am I doing wrong?

If you can’t assign work because there are no learning periods showing up on the Assign page, you need to go to Reports>>Master Agreement and click the number of “Effective Learning Periods” in the middle bottom section this page. Click the LP’s that this master agreement represents.

I hate typing in the same information time after time when I’m creating master agreements for my students. Is there a way to make the program save my information?

Yes! You can create a “default” master agreement. To save you some time on your Master Agreement page, type in all the correct information and then “Save As Default”. When you work on the next student, just click on the “Load Default” to have all your past information populate the fields. Don’t forget to change the Time and Day of your meeting.

How do I “Copy” a Master Agreement?

You can now “Copy” the old master agreement of a student to use in a future semester. We realize you won’t be changing all of your students’ courses each semester so you will be able to “send” the current courses to the new master agreement where you can delete those you don’t want and add new. The way we are creating Master Agreements now allows you to create the next agreement without losing the old one. Just click on “Switch MS” to change between agreements once the new one is created.

I’m not sure what information I’m supposed to be typing into the master agreement default page. What are your suggestions?

On the Master Agreement default page (go to Reports and click on Master Agreement), the State recommends the following information:

Grades Covered: the grades covered for your school such as K to 12.

Max Assn Days: the maximum days for each assignment period your board policy allows, such as 20.

Max Missed Assign: the number of assignments a student can miss, per board policy, within an assignment period – some schools type in a number, others use a percent.

Duration: Almost always, this is “One Semester”.

Contract Term: The State wanted us to be more specific so we added another field for the Contract Term. Make sure you choose one from each column.

Middle Column bottom: Click on the LP’s (Learning Periods) that this master agreement is being created for.

Meeting Information: You can choose more than one type of meeting. Make sure you scroll down to see all the information you need to fill in.

Effective Dates: These are the beginning and ending dates of the Semester OR the beginning of this student’s enrollment (if he/she started after the first day of the semester) and the end date of the semester.

The Master Agreement will print out now so you will not have to re-print the second page if you add between 1 and 12 courses (single spaced). It prints with a page break. You can also choose to print it with text titles or just the name you have given the CLASS in the alternate course title field.

How do I create a “New” Master Agreement?

Just click on “New” in the Create Master Agreement window. Then proceed by adding courses. See the User’s Manual for complete instructions.

I would like to add my own course to ReportWriter but don’t want to do it using the custom course feature. Is there any other way to get a course on RW?

You can type up a course in a Word document, using our guidelines, and send it to us for submission. The course can be available to any teacher that uses our program (materials needed to use the course should be readily available if this is the case) or you can choose to have it entered just for the teachers at your school. If you would like to review the format of how to type a course for ReportWriter, just send us an email and ask for our information on “How to Type a Course for ReportWriter.” We’ll send it your way.

Sometimes I can’t find a course I’m looking for. Is there an easy way?

Using the “Containing Phrase” feature in the Designate a Course page of ReportWriter helps you search for books you can’t find. If you know part of the title, type it in the open field and the program will search for the book for you. It has to match the phrase exactly to match it. Example: If you type in Mathematics and the name of the book title is Math, the search will not find the book. But if you type in Math it will find all books with the word Math in it and Mathematics.

You can also use the Book List on our web site. It is updated monthly. Go to CURRICULUM SERVICES and then click on BOOK LIST.

Some schools only want to “see” the books they regularly use in ReportWriter. If you would like to limit the books you see in ReportWriter, have a representative from your school call us.

What are “Course Properties” on the Designate a Course page?

If you click on “Course Properties” it will show you who created the course. Most courses are entered into the program by School Pathways and will be designated by cworks. If a teacher at your school created the course, it will give their name. These are custom courses and can only be altered by the person who created them.

How do I use “Course Attributes?”

This feature has changed. If you click on one or more of the course attributes on the “designate a course” page, they will show up on the master agreement next to the name of the course the student is taking and on the report card in the comments box.

What’s the difference between Migrating and Importing a Student in ReportWriter?

If your school is connected to our web-based program, ReportWriter/WEB, you will need to have students either Migrated or Imported. Always try to migrate first!! Importing is only for students who have never been served in ReportWriter before by you or any other teacher.


Student has already been in your student files or the student is a transfer from another teacher at your school:

  1. Go to the student INFO page.
  2. Click on “Migrate” in the bottom right hand corner.
  3. When the box comes up with a list of students, find the student name that matches your student file and click on it.


This is for a brand new student who has never been in your or any other teacher’s RW files before. An imported student is new to the school and comes to you from the office:

  1. Click on “File”.
  2. Then choose “Import”.
  3. When the box comes up with a list of students, find the student name that matches your student file and click on it.
How do I remove a Student from my roster in ReportWriter?

To remove a student from your roster in ReportWriter do the following:

  1. Open the student in ReportWriter.
  2. If your school is using our ReportWriter/WEB system, claim attendance for any days not claimed.
  3. Finish all paperwork.
  5. Click YES, you really want to do this.
  6. At the next synch all students disabled will be removed from your roster. Records are not destroyed with this process but the student and all his/her records are held in an inactive bin.
Can I get a roster of all my students?

Just click on “Student Roster” at the bottom of the pop-up list of students. This Roster gives the name, grade, phone number and list of current courses.

What should I do if I misspell a student’s name on the Student Info page?

Call us using our toll-free number, 866-200-6936. We will make the changes for you. You must first disable/transfer the student and synch. After we make the changes, you just synch again to pick up the updated information. If your school is using our Web-based product, your school administrator can do this for you.

What should go in the Program Placement and Classroom Option section in the student Info Page in ReportWriter?

“Program Placement” specifies whether a student is in “General Education,” “Special Education,” or “Adult Education.”

“Classroom Option” specifies the school of residence for the student. All students in, what the State calls Independent Study, need to have this classroom option available to them.

Learning Periods – How Do I Change Them for Groups of Students?

If you have what we call “Rotating Learning Periods,” rather than setting each individual student you can do the following:

  1. While in RW, close out of any STUDENT INFO page.
  2. Click on TOOLS >> TEACHER INFO.
  3. Go to the Learning Period area and choose a learning period you wish to change. You will see the date pop up in the “From” and “To” boxes. Change the dates to your liking and click SET.
  4. Choose the next LP you want to change, change the dates and click SET.
  5. Continue on for all LP’s you wish to change.
  6. Click DONE.
  7. Go to the first student that needs these new learning period dates.
  8. In the Learning Period area, click on “choose” for that student and choose the last learning period so the dates showing in the window are for LP 10.
  9. Click on “Remove Learning Period” 11 times.
  10. Click on the “ASSIGN” tab.
  11. Go back to the INFO page and the learning periods should be correct.
  12. Continue doing steps 5 through for all students you want to have the same dates.
  13. When you want to start a new group of dates for a new group of students, start at step 1.

If you only want to set your dates one LP at a time, you can. You WILL get a message that reminds you that you need to finish your Learning Period dates because some are missing or overlapping. You can just click OK and continue on. In the case of going in to start a master agreement, sometimes you have to click out of the other box that pops up first, but then you can close LP reminder box. If you have created a learning period with too many days, the program will not let you claim attendance until you fix the dates.

How can I change the Learning Periods if they are incorrect in the Student Info Page?
  1. Go to the student that needs the correct learning periods.
  2. Click on the Learning Periods for that student and choose the last period they have assigned so it shows in the window.
  3. If there are 9 learning periods showing, click “Remove Learning Period” 10 times. If there are 5 learning periods showing, click “Remove Learning Period” 6 times.
  4. Click on the “ASSIGN” tab.
  5. Go back into the student information page and the learning periods should be correct.
How can I change my Learning Periods if they are incorrect in the Teacher Info Page?
  1. If the learning periods in the Teacher Info page are incorrect, choose the last learning period that is posted, and click Remove Learning Period one more time than the number that are showing. If you have 10 Learning Periods showing, click “Remove Learning Period” 11 times.
  2. Click Done and Synch your program. You will pick up the learning periods we have established for your school.
How do I change Learning Period Dates in ReportWriter?
  1. Open ReportWriter. Ignore the student roster if it appears and click on TOOLS on the top toolbar.
  2. Go to TEACHER INFO. (If you haven’t entered your first and last name here, now’s a good time to do it. The only other field that shows up anywhere is the teacher number. Type N/A if you don’t have one.)
  3. You should see the learning period section on the bottom right hand corner. If you don’t, change the school year to any year except 2005/2006 and then back to 2005/2006.
  4. In the learning period section, hit the down arrow next to the word CHOOSE under the words Learning Periods.
  5. Click on the last learning period that shows (10?11? 36?).
  6. Click on “Remove Learning Period” 10 times (or 11 or 36 – however many learning periods you have in the program) in succession. You should have no more learning periods or dates in the CHOOSE window.
  7. Go back up to the school year and change it again, to any year except 2005/2006 and then back to 2005/2006. Now your dates should be correct in the learning period area.
  8. Click Done. Go to File and Open Student.

Any students you have worked with in the 2005/2006 school year will have to be reset also. Do steps 3 through 7 for any student that does not have the correct learning periods.

Make sure your student school year is set at 2005/2006 and do a check to make sure the learning period dates for this first student are correct. Call us if you have ANY problems. That’s what we’re here for!