Product Training
Empowering your school through tailored training solutions
Custom Training to Fit Your School’s Needs
We understand that each school has unique needs. Our customized training programs are designed to meet those needs, whether you require in-depth training on specific features or a broader overview of our platform.
Choose Your Format: In-Person or Virtual Training
Schools have two options to receive training: in-person at their location or virtually. In-person sessions require a minimum of 3 hours, depending on location, while virtual sessions require a minimum of 1 hour. Both options are available in flexible time increments, allowing your team to choose the time frame that best suits their schedule.
Explore Guides in Our Knowledge Base
Our comprehensive Knowledge Base is available 24/7 to support your ongoing learning needs. Whether you’re looking for detailed guides, step-by-step instructions, or troubleshooting tips, our library of resources is here to help you and your staff become confident users of our platform.
Stay Informed with Webinars Built for You
Our upcoming webinars are designed based on the common needs and questions we receive from schools. Whether it’s navigating a new update or addressing specific features, we create sessions tailored to the feedback from our Customer Success Team and schools like yours.
Training Packages
Select from four training packages designed to fit your schedule and meet your school’s unique needs.
Virtual Essentials Training
A great starting point for new teams or those in need of a refresher.
- Up to 2 hours (separate days) (via Zoom)
- Focus on key areas (choose from: Student Dashboard, Attendance, Special Programs, or Enrollment)
- Live Q&A with your team
- Follow-up with KB article guides
Best for small teams or targeted training needs.
In-Person Team Workshop
A full-day, hands-on training session at your site.
- 6-hour on-site training (plus travel time if applicable)
- Custom agenda tailored to your team’s workflows
- Breakout sessions for different roles (e.g. counselors, admin, records)
- Printed materials/ KB articles needed for walkthrough, including customized slides prepared and shared out
Ideal for building foundational knowledge and maximizing features.
Virtual Series: Deep Dive
Digestible sessions spread out over a few weeks.
- 4 sessions (60 minutes each)
- Designed to build confidence and retain knowledge over time
- Session topics built from your priorities
- Optional homework and recap KB guides
Perfect for busy teams who want to go deep without stepping away for a full day.
All-Staff Large Group Training
A system-wide training option to get everyone on the same page.
- Available virtually or in-person
- Multiple sessions or rotations to cover all staff
- Overview of Student Services + customized focus areas
- Dedicated Q&A and post-training survey for feedback
Designed for schoolwide rollouts or department-wide alignment.
Meet the Team
