Privacy Policy

School Pathways (“School Pathways,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of information collected through our websites, applications, and services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our Services.

By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in the following categories:

A. Information You Provide Directly

This may include:

• Contact information (name, email, phone number)

• Organization or school details

• User account information (username, role, permissions)

• Form submissions, demo requests, support inquiries

• Interest and enrollment data submitted through our Student Lottery System and Reg Online product

B. Information Collected from Schools, Districts, or Authorized Personnel

When schools use our SIS Product Suite or related systems, we may receive:

• Student records (as authorized by the school)

• Lottery and registration data

• Attendance, participation, or instructional data

• Staff information and role-based access

School Pathways processes this information on behalf of the school and in accordance with applicable student data privacy laws.

C. Automatically Collected Information

When you interact with our public websites or dashboards, we may automatically collect:

• IP address and device identifiers

• Browser type and operating system

• Usage data (pages visited, features used, time spent)

• General geolocation (city/region level, not precise location)

• Cookie and tracking data (see our Cookie Policy)

D. Information from Third-Party Tools

We may receive information from:

• Analytics platforms (e.g., Google Analytics)

• CRM/marketing systems (e.g., HubSpot)

• Single sign-on providers (e.g., Google, Microsoft), if enabled by your school

2. How We Use Information

We use information to:

Operate and improve our Services

• Provide access to our SIS, Application & Lottery Solution, Personalized Learning System, and related tools

• Process applications, lotteries, enrollment workflows, and reporting

• Ensure system reliability, security, and performance

Support customers and users

• Respond to customer service requests

• Provide training, resources, and product guidance

• Send administrative communications or updates

Enhance platform experience

• Personalize features and user settings

• Improve navigation and usability

• Conduct product research and enhancements

Marketing and communication (public website visitors only)

• Share newsletters, product updates, or promotions

• Deliver relevant digital advertising

• Monitor campaign performance

We do not use student data for advertising or marketing.

3. How We Share Information

We may share information only in the following circumstances:

A. With Your School or Organization

Student and staff information collected through our Services is shared only with the authorized school personnel who manage those records.

B. With Trusted Service Providers

We work with third-party vendors who support:

• Hosting and infrastructure

• Analytics and product performance

• Customer support tools

• Email and communication systems

Vendors are contractually required to:

• Use data only to provide services to School Pathways

• Maintain strong privacy and security standards

C. For Legal Compliance

We may disclose information if required to:

• Comply with law, regulation, or legal process

• Protect the rights, safety, or security of users or School Pathways

D. No Selling of Personal Information

We do not sell any personal information, including student or educator data.

4. Student Data & Education Privacy

For school-managed accounts, School Pathways functions as a data processor under laws such as:

• FERPA (Family Educational Rights and Privacy Act)

• State student data protection laws (as applicable)

We follow contractual agreements with schools regarding the handling, retention, and deletion of student data.

We never:

• Use student data for targeted advertising

• Sell student information

• Build personal profiles unrelated to school purposes

5. Cookies and Tracking Technologies

We use cookies to operate the site, improve performance, and support marketing for public website visitors.

For details, please see our Cookie Policy.

6. Data Security

We employ industry-standard security measures to protect information, including:

• Encryption in transit and at rest

• Role-based access controls

• Monitoring and intrusion detection

• Regular security audits and compliance checks

We encourage users to protect their login credentials.

7. Data Retention

We retain information for as long as necessary to:

• Provide the Services

• Support customer needs

• Comply with legal obligations

Student data is retained and deleted according to the school’s instructions.

8. Your Choices and Rights

Depending on your relationship with us, you may have the right to:

• Access or update your information

• Request deletion of your information

• Opt out of marketing communications

• Disable cookies in your browser

School-managed users must submit data access requests through their school administrator.

9. Children’s Privacy

Our Services are used by schools to manage student information, but we do not collect information directly from children for marketing or commercial purposes.

Schools control student accounts and consent where required.

10. Links to Other Sites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those external sites.

11. Changes to This Privacy Policy

We may update this Policy periodically. Updates will be posted with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

School Pathways
Email: hello@schoolpathways.com
Website: www.schoolpathways.com