This is deprecated and will go away with the site redesign.
Recommended to go (in the SIS) to Help -> Recommendations -> Software -> Instant Support
Original site below.
School Pathways Remote Desktop
When you are prompted, press “Open” and then “Yes” to install, and your computer will
be shared with a knowledgeable School Pathways technician.
To use this software you must have:
- Firewalls (software or hardware) allowing outbound connections from arbitrary local ports to destination port 40001.
- Locally available DNS service that resolves “support.schoolpathways.com” at 22.214.171.124
- VNC cannot be already installed or in use. If you don’t know what this is, it’s highly unlikely that this is a consideration.
- Administrative privileges are not necessary.
Your public Internet address is 126.96.36.199